The Influence Of Service Quality And Communication On Patient Satisafaction In Penang Private Healthcare Centers
In this research customer satisfaction and service quality have been considered as important factors for any organizations.
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| Format: | Thesis |
| Language: | English |
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2009
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| Online Access: | http://eprints.usm.my/25516/ http://eprints.usm.my/25516/1/THE_INFLUENCE_OF_SERVICE_QUALITY_AND_COMMUNICATION_ON.pdf |