Influence of responsiveness, flexibility, accuracy and professionalism on E-hailing service performance in the Klang Valley, Malaysia
The purpose of this study is to examine the influence of responsiveness, flexibility, accuracy and professionalism on the E-hailing service performance in Klang Valley, Malaysia. Research on the E-hailing performance has mainly focused on the private sector compared to the public sector. It is becau...
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| Format: | Thesis |
| Language: | English |
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2020
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| Online Access: | http://psasir.upm.edu.my/id/eprint/85652/ http://psasir.upm.edu.my/id/eprint/85652/1/SPE%202020%2023%20ir.pdf |