KMS components for collaborative software maintenance – a pilot study
Software maintenance (SM) environment is highly complex, knowledge-driven and collaborative environment. Therefore, a Knowledge Management System (KMS) is critical to ensure various parties have the necessary information to perform SM activities. In an effort to model the requirements for sharing an...
| Main Authors: | , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
IEEE
2010
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| Online Access: | http://psasir.upm.edu.my/id/eprint/68540/ http://psasir.upm.edu.my/id/eprint/68540/1/KMS%20components%20for%20collaborative%20software%20maintenance%20%E2%80%93%20a%20pilot%20study.pdf |
| _version_ | 1848856156355690496 |
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| author | Mohd Nor, Mohd Zali Abdullah, Rusli Azmi Murad, Masrah Azrifah Selamat, Mohd Hasan Abdul Aziz, Azrilah |
| author_facet | Mohd Nor, Mohd Zali Abdullah, Rusli Azmi Murad, Masrah Azrifah Selamat, Mohd Hasan Abdul Aziz, Azrilah |
| author_sort | Mohd Nor, Mohd Zali |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Software maintenance (SM) environment is highly complex, knowledge-driven and collaborative environment. Therefore, a Knowledge Management System (KMS) is critical to ensure various parties have the necessary information to perform SM activities. In an effort to model the requirements for sharing and sustaining knowledge in SM environment, we review literatures on Knowledge Management (KM), KMS and SM frameworks to identify the knowledge components, tools and technologies. An initial model of KMS components in collaborative SM is proposed, to be verified vis-a-vis a questionnaire survey. Before the questionnaires are sent out, a pilot study was conducted to identify misfit questionnaire items so that they could be revised before being sent out. Rasch Unified Measurement Method (RUMM) is used to analyze the pilot data. Item reliability is found to be poor and a few respondents and items are identified as misfits with distorted measurements. As a result, some problematic questions are revised and some predictably easy questions are excluded from the questionnaire. |
| first_indexed | 2025-11-15T11:37:10Z |
| format | Conference or Workshop Item |
| id | upm-68540 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T11:37:10Z |
| publishDate | 2010 |
| publisher | IEEE |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-685402019-06-10T02:41:55Z http://psasir.upm.edu.my/id/eprint/68540/ KMS components for collaborative software maintenance – a pilot study Mohd Nor, Mohd Zali Abdullah, Rusli Azmi Murad, Masrah Azrifah Selamat, Mohd Hasan Abdul Aziz, Azrilah Software maintenance (SM) environment is highly complex, knowledge-driven and collaborative environment. Therefore, a Knowledge Management System (KMS) is critical to ensure various parties have the necessary information to perform SM activities. In an effort to model the requirements for sharing and sustaining knowledge in SM environment, we review literatures on Knowledge Management (KM), KMS and SM frameworks to identify the knowledge components, tools and technologies. An initial model of KMS components in collaborative SM is proposed, to be verified vis-a-vis a questionnaire survey. Before the questionnaires are sent out, a pilot study was conducted to identify misfit questionnaire items so that they could be revised before being sent out. Rasch Unified Measurement Method (RUMM) is used to analyze the pilot data. Item reliability is found to be poor and a few respondents and items are identified as misfits with distorted measurements. As a result, some problematic questions are revised and some predictably easy questions are excluded from the questionnaire. IEEE 2010 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/68540/1/KMS%20components%20for%20collaborative%20software%20maintenance%20%E2%80%93%20a%20pilot%20study.pdf Mohd Nor, Mohd Zali and Abdullah, Rusli and Azmi Murad, Masrah Azrifah and Selamat, Mohd Hasan and Abdul Aziz, Azrilah (2010) KMS components for collaborative software maintenance – a pilot study. In: 2010 International Conference on Information Retrieval & Knowledge Management (CAMP), 17-18 Mar. 2010, Shah Alam Convention Centre, Shah Alam. (pp. 332-337). 10.1109/INFRKM.2010.5466893 |
| spellingShingle | Mohd Nor, Mohd Zali Abdullah, Rusli Azmi Murad, Masrah Azrifah Selamat, Mohd Hasan Abdul Aziz, Azrilah KMS components for collaborative software maintenance – a pilot study |
| title | KMS components for collaborative software maintenance – a pilot study |
| title_full | KMS components for collaborative software maintenance – a pilot study |
| title_fullStr | KMS components for collaborative software maintenance – a pilot study |
| title_full_unstemmed | KMS components for collaborative software maintenance – a pilot study |
| title_short | KMS components for collaborative software maintenance – a pilot study |
| title_sort | kms components for collaborative software maintenance – a pilot study |
| url | http://psasir.upm.edu.my/id/eprint/68540/ http://psasir.upm.edu.my/id/eprint/68540/ http://psasir.upm.edu.my/id/eprint/68540/1/KMS%20components%20for%20collaborative%20software%20maintenance%20%E2%80%93%20a%20pilot%20study.pdf |