A comprehensive usability model for evaluating smartphone apps
This paper proposes a model for usability evaluation in view of smartphone characteristic, user interface design, and context of use approach. A set of mobile related bibliographic has been reviewed. Consequently, 4 contexts, 12 usability features, 31 usability criteria have been identified. Later,...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
American Scientific Publishers
2018
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| Online Access: | http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/1/A%20comprehensive%20usability%20model%20for%20evaluating%20smartphone%20apps.pdf |
| _version_ | 1848855072668123136 |
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| author | Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina |
| author_facet | Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina |
| author_sort | Rahmat, Hazwani |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | This paper proposes a model for usability evaluation in view of smartphone characteristic, user interface design, and context of use approach. A set of mobile related bibliographic has been reviewed. Consequently, 4 contexts, 12 usability features, 31 usability criteria have been identified. Later, the reviewed items are classified according to the identified context, usability features, and usability attributes. The model is then validated using expert evaluation in an online survey. The survey result is compared with a simulated response to verify its accuracy. It is found out that both resulted with at least 90% of the field experts agreed with the operational definition of the four usability context, the identified 12 usability features and 31 corresponding usability criteria. Relevant feedbacks received from the survey were adopted into the model. While previous studies evaluate apps based on either by traditional computing design elements, ergonomics or HCI perspectives, this paper address usability of apps by incorporating measurement from previous studies and user interface elements of apps adopted in the industry while at the same time, acknowledging the different set of evaluator skill. |
| first_indexed | 2025-11-15T11:19:57Z |
| format | Article |
| id | upm-64699 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T11:19:57Z |
| publishDate | 2018 |
| publisher | American Scientific Publishers |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-646992018-08-14T02:39:19Z http://psasir.upm.edu.my/id/eprint/64699/ A comprehensive usability model for evaluating smartphone apps Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina This paper proposes a model for usability evaluation in view of smartphone characteristic, user interface design, and context of use approach. A set of mobile related bibliographic has been reviewed. Consequently, 4 contexts, 12 usability features, 31 usability criteria have been identified. Later, the reviewed items are classified according to the identified context, usability features, and usability attributes. The model is then validated using expert evaluation in an online survey. The survey result is compared with a simulated response to verify its accuracy. It is found out that both resulted with at least 90% of the field experts agreed with the operational definition of the four usability context, the identified 12 usability features and 31 corresponding usability criteria. Relevant feedbacks received from the survey were adopted into the model. While previous studies evaluate apps based on either by traditional computing design elements, ergonomics or HCI perspectives, this paper address usability of apps by incorporating measurement from previous studies and user interface elements of apps adopted in the industry while at the same time, acknowledging the different set of evaluator skill. American Scientific Publishers 2018 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/64699/1/A%20comprehensive%20usability%20model%20for%20evaluating%20smartphone%20apps.pdf Rahmat, Hazwani and Zulzalil, Hazura and Abd Ghani, Abdul Azim and Kamaruddin, Azrina (2018) A comprehensive usability model for evaluating smartphone apps. Advanced Science Letters, 24 (3). pp. 1633-1637. ISSN 1936-6612; ESSN: 1936-7317 https://www.ingentaconnect.com/contentone/asp/asl/2018/00000024/00000003/art00022 10.1166/asl.2018.11125 |
| spellingShingle | Rahmat, Hazwani Zulzalil, Hazura Abd Ghani, Abdul Azim Kamaruddin, Azrina A comprehensive usability model for evaluating smartphone apps |
| title | A comprehensive usability model for evaluating smartphone apps |
| title_full | A comprehensive usability model for evaluating smartphone apps |
| title_fullStr | A comprehensive usability model for evaluating smartphone apps |
| title_full_unstemmed | A comprehensive usability model for evaluating smartphone apps |
| title_short | A comprehensive usability model for evaluating smartphone apps |
| title_sort | comprehensive usability model for evaluating smartphone apps |
| url | http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/ http://psasir.upm.edu.my/id/eprint/64699/1/A%20comprehensive%20usability%20model%20for%20evaluating%20smartphone%20apps.pdf |