Service quality of Maldivian hospitality industry: Chinese tourists’ perception

Service quality of Maldivian hospitality industry: Chinese tourists’ perception

The purpose of this paper is to develop a scale on service quality of the Maldivian hospitality industry from the Chinese tourists’ perspective. Attributes from previous research were explored and tested to produce a new measurement scale. This combination of existing and new variables provided the...

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Bibliographic Details
Main Authors: Ramachandran, Sridar, Maumoon, Fathimath Ifthan, Kunasekaran, Puvaneswaran, Shuib, Ahmad, Mat Som, Ahmad Puad, Prabhakaran, Sudesh
Format: Article
Language:English
Published: IDOSI Publications 2017
Online Access:http://psasir.upm.edu.my/id/eprint/63201/
http://psasir.upm.edu.my/id/eprint/63201/1/Service%20quality%20of%20Maldivian%20hospitality%20industry.pdf

Internet

http://psasir.upm.edu.my/id/eprint/63201/
http://psasir.upm.edu.my/id/eprint/63201/1/Service%20quality%20of%20Maldivian%20hospitality%20industry.pdf

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