Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia
Tioman Island in Malaysia was once voted one of the most beautiful islands in the world. However, this ranking has gradually slipped, due to development and poor environmental management of the island. The authors employ the stakeholder theory in examining the perceptions of four stakeholder groups...
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| Format: | Article |
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Sage Publications
2017
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| Online Access: | http://psasir.upm.edu.my/id/eprint/62862/ |
| _version_ | 1848854679716364288 |
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| author | Ho, Jo Ann Chia, Kei Wei Ng, Siew Imm Ramachandran, Sridar |
| author_facet | Ho, Jo Ann Chia, Kei Wei Ng, Siew Imm Ramachandran, Sridar |
| author_sort | Ho, Jo Ann |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Tioman Island in Malaysia was once voted one of the most beautiful islands in the world. However, this ranking has gradually slipped, due to development and poor environmental management of the island. The authors employ the stakeholder theory in examining the perceptions of four stakeholder groups (tourists, local residents, government agencies, and business operators) on the environmental problems faced on the island and to identify the parties jointly responsible for solving these problems. A total of 15 problems were identified from 46 exploratory interviews conducted prior to the questionnaire survey. A questionnaire was constructed based on the interview data, and 320 questionnaires were collected from the four stakeholder groups. The results provide support that different stakeholder groups identify different problems and they perceived responsibility for solving these problems. The findings also indicated that problems related to limited road access, neglect of local community, limited phone and internet access, and dirty beaches needed immediate attention. |
| first_indexed | 2025-11-15T11:13:42Z |
| format | Article |
| id | upm-62862 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T11:13:42Z |
| publishDate | 2017 |
| publisher | Sage Publications |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-628622022-11-22T02:02:31Z http://psasir.upm.edu.my/id/eprint/62862/ Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia Ho, Jo Ann Chia, Kei Wei Ng, Siew Imm Ramachandran, Sridar Tioman Island in Malaysia was once voted one of the most beautiful islands in the world. However, this ranking has gradually slipped, due to development and poor environmental management of the island. The authors employ the stakeholder theory in examining the perceptions of four stakeholder groups (tourists, local residents, government agencies, and business operators) on the environmental problems faced on the island and to identify the parties jointly responsible for solving these problems. A total of 15 problems were identified from 46 exploratory interviews conducted prior to the questionnaire survey. A questionnaire was constructed based on the interview data, and 320 questionnaires were collected from the four stakeholder groups. The results provide support that different stakeholder groups identify different problems and they perceived responsibility for solving these problems. The findings also indicated that problems related to limited road access, neglect of local community, limited phone and internet access, and dirty beaches needed immediate attention. Sage Publications 2017-05 Article PeerReviewed Ho, Jo Ann and Chia, Kei Wei and Ng, Siew Imm and Ramachandran, Sridar (2017) Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia. Journal of Hospitality & Tourism Research, 41 (4). pp. 445-474. ISSN 1096-3480; ESSN: 1557-7554 https://journals.sagepub.com/doi/10.1177/1096348013515912 10.1177/1096348013515912 |
| spellingShingle | Ho, Jo Ann Chia, Kei Wei Ng, Siew Imm Ramachandran, Sridar Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia |
| title | Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia |
| title_full | Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia |
| title_fullStr | Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia |
| title_full_unstemmed | Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia |
| title_short | Problems and stakeholder responsibilities in island tourism : the case of Tioman Island in Malaysia |
| title_sort | problems and stakeholder responsibilities in island tourism : the case of tioman island in malaysia |
| url | http://psasir.upm.edu.my/id/eprint/62862/ http://psasir.upm.edu.my/id/eprint/62862/ http://psasir.upm.edu.my/id/eprint/62862/ |