Differences between service quality and customer satisfaction: implications from tourism industry
This study investigated the effects of Enterococcus faecalis on digestive enzyme activities and short‐chain fatty acid production in fish intestine, resistance against Aeromonas hydrophila and humoral immunity response by 3 experiments on Javanes carp (Puntius gonionotus). The experiment 1 revealed...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Serials Publications
2017
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| Online Access: | http://psasir.upm.edu.my/id/eprint/61474/ http://psasir.upm.edu.my/id/eprint/61474/1/Differences%20between%20service%20quality%20and%20customer%20satisfaction.pdf |
| _version_ | 1848854419225968640 |
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| author | Sherbini, Ayman Abdul Aziz, Yuhanis Md Sidin, Samsinar Raja Yusof, Raja Nerina |
| author_facet | Sherbini, Ayman Abdul Aziz, Yuhanis Md Sidin, Samsinar Raja Yusof, Raja Nerina |
| author_sort | Sherbini, Ayman |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | This study investigated the effects of Enterococcus faecalis on digestive enzyme activities and short‐chain fatty acid production in fish intestine, resistance against Aeromonas hydrophila and humoral immunity response by 3 experiments on Javanes carp (Puntius gonionotus). The experiment 1 revealed that diet supplemented with E. faecalis significantly (P < 0.05) increased protease and lipase activities compared to control fed fish. Moreover, E. faecalis supplementation significantly enhanced the production of propionic and butyric acid in the intestine, while no significant difference (P > 0.05) in acetic acid production was observed. In the challenge study (experiment 2), fish were injected (intraperitoneal) with 107 A. hydrophila per ml and survival was significantly improved when fish were fed diet supplemented with E. faecalis compared to control fish. In experiment 3, dietary E. faecalis affected immune system response as fish fed the probiont and exposed to 106 A. hydrophila per ml displayed significantly elevated antibody levels compared to control fed fish. Fish fed diet supplemented with E. faecalis but not exposed to the pathogen revealed significantly higher antibody level than control fish (P < 0.05). Therefore, E. faecalis can be used as a probiotic in Javanese carp farming. |
| first_indexed | 2025-11-15T11:09:34Z |
| format | Article |
| id | upm-61474 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T11:09:34Z |
| publishDate | 2017 |
| publisher | Serials Publications |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-614742018-05-28T02:24:20Z http://psasir.upm.edu.my/id/eprint/61474/ Differences between service quality and customer satisfaction: implications from tourism industry Sherbini, Ayman Abdul Aziz, Yuhanis Md Sidin, Samsinar Raja Yusof, Raja Nerina This study investigated the effects of Enterococcus faecalis on digestive enzyme activities and short‐chain fatty acid production in fish intestine, resistance against Aeromonas hydrophila and humoral immunity response by 3 experiments on Javanes carp (Puntius gonionotus). The experiment 1 revealed that diet supplemented with E. faecalis significantly (P < 0.05) increased protease and lipase activities compared to control fed fish. Moreover, E. faecalis supplementation significantly enhanced the production of propionic and butyric acid in the intestine, while no significant difference (P > 0.05) in acetic acid production was observed. In the challenge study (experiment 2), fish were injected (intraperitoneal) with 107 A. hydrophila per ml and survival was significantly improved when fish were fed diet supplemented with E. faecalis compared to control fish. In experiment 3, dietary E. faecalis affected immune system response as fish fed the probiont and exposed to 106 A. hydrophila per ml displayed significantly elevated antibody levels compared to control fed fish. Fish fed diet supplemented with E. faecalis but not exposed to the pathogen revealed significantly higher antibody level than control fish (P < 0.05). Therefore, E. faecalis can be used as a probiotic in Javanese carp farming. Serials Publications 2017 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/61474/1/Differences%20between%20service%20quality%20and%20customer%20satisfaction.pdf Sherbini, Ayman and Abdul Aziz, Yuhanis and Md Sidin, Samsinar and Raja Yusof, Raja Nerina (2017) Differences between service quality and customer satisfaction: implications from tourism industry. International Journal of Applied Business and Economic Research, 15 (24). pp. 343-360. ISSN 0972-7302 http://www.serialsjournals.com/serialjournalmanager/pdf/1514443031.pdf |
| spellingShingle | Sherbini, Ayman Abdul Aziz, Yuhanis Md Sidin, Samsinar Raja Yusof, Raja Nerina Differences between service quality and customer satisfaction: implications from tourism industry |
| title | Differences between service quality and customer satisfaction: implications from tourism industry |
| title_full | Differences between service quality and customer satisfaction: implications from tourism industry |
| title_fullStr | Differences between service quality and customer satisfaction: implications from tourism industry |
| title_full_unstemmed | Differences between service quality and customer satisfaction: implications from tourism industry |
| title_short | Differences between service quality and customer satisfaction: implications from tourism industry |
| title_sort | differences between service quality and customer satisfaction: implications from tourism industry |
| url | http://psasir.upm.edu.my/id/eprint/61474/ http://psasir.upm.edu.my/id/eprint/61474/ http://psasir.upm.edu.my/id/eprint/61474/1/Differences%20between%20service%20quality%20and%20customer%20satisfaction.pdf |