An enhanced EFQM methodology for evaluating the performance of organization
Previous studies show that traditional scoring system in EFQM model is not robust and is suffering a problem causing deviation in assessing the performance of an organization. This study aims to establish a realistic scoring system and accurate using one of the MCDM methods. AHP method is used in or...
| Main Authors: | , , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Marsland Press
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/28603/ http://psasir.upm.edu.my/id/eprint/28603/1/28603.pdf |