A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan
Worldwide, the health sector faces a major challenge in retaining its staff. In Jordan, both public and university hospitals struggle with high turnover among nursing staff, which ultimately affects their overall performance. This study aims to discuss an integrated conceptual model that is develope...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Macrothink Institute
2024
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/119980/ http://psasir.upm.edu.my/id/eprint/119980/1/119980.pdf |
| _version_ | 1848868091586412544 |
|---|---|
| author | Abdel Rahman Gharaibeh, Muna Bassam Mansor, Zuraina Raja Yusof, Raja Nerina |
| author_facet | Abdel Rahman Gharaibeh, Muna Bassam Mansor, Zuraina Raja Yusof, Raja Nerina |
| author_sort | Abdel Rahman Gharaibeh, Muna Bassam |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Worldwide, the health sector faces a major challenge in retaining its staff. In Jordan, both public and university hospitals struggle with high turnover among nursing staff, which ultimately affects their overall performance. This study aims to discuss an integrated conceptual model that is developed based on the impact of quality of nursing work life (QNWL) and human resource management (HRM) practices on nursing staff retention. The model is drawn using the socio-technical system (STS) and social exchange (SET) theories to support the significance of QNWL and nurse retention. In addition, HRM practices involving training, compensation, performance appraisal, and recruitment were used. This framework contributes to research by combining the perspectives of QNWL and HRM to understand employee retention comprehensively. The practical insights derived from this model can be used to improve nurse retention strategies in the Jordanian healthcare system and as a foundation for future empirical research. |
| first_indexed | 2025-11-15T14:46:53Z |
| format | Article |
| id | upm-119980 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:46:53Z |
| publishDate | 2024 |
| publisher | Macrothink Institute |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1199802025-09-22T03:47:48Z http://psasir.upm.edu.my/id/eprint/119980/ A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan Abdel Rahman Gharaibeh, Muna Bassam Mansor, Zuraina Raja Yusof, Raja Nerina Worldwide, the health sector faces a major challenge in retaining its staff. In Jordan, both public and university hospitals struggle with high turnover among nursing staff, which ultimately affects their overall performance. This study aims to discuss an integrated conceptual model that is developed based on the impact of quality of nursing work life (QNWL) and human resource management (HRM) practices on nursing staff retention. The model is drawn using the socio-technical system (STS) and social exchange (SET) theories to support the significance of QNWL and nurse retention. In addition, HRM practices involving training, compensation, performance appraisal, and recruitment were used. This framework contributes to research by combining the perspectives of QNWL and HRM to understand employee retention comprehensively. The practical insights derived from this model can be used to improve nurse retention strategies in the Jordanian healthcare system and as a foundation for future empirical research. Macrothink Institute 2024-02-21 Article PeerReviewed text en cc_by_4 http://psasir.upm.edu.my/id/eprint/119980/1/119980.pdf Abdel Rahman Gharaibeh, Muna Bassam and Mansor, Zuraina and Raja Yusof, Raja Nerina (2024) A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan. International Journal of Human Resource Studies, 14 (1). pp. 13-30. ISSN 2162-3058 https://www.macrothink.org/journal/index.php/ijhrs/article/view/21430 10.5296/ijhrs.v14i1.21430 |
| spellingShingle | Abdel Rahman Gharaibeh, Muna Bassam Mansor, Zuraina Raja Yusof, Raja Nerina A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan |
| title | A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan |
| title_full | A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan |
| title_fullStr | A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan |
| title_full_unstemmed | A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan |
| title_short | A conceptual model of nurse retention integrating quality of work life and human resource management: the case of Jordan |
| title_sort | conceptual model of nurse retention integrating quality of work life and human resource management: the case of jordan |
| url | http://psasir.upm.edu.my/id/eprint/119980/ http://psasir.upm.edu.my/id/eprint/119980/ http://psasir.upm.edu.my/id/eprint/119980/ http://psasir.upm.edu.my/id/eprint/119980/1/119980.pdf |