Organizational factors and total quality management an empirical study
The level of awareness of Total Quality Management (TQM) has increased considerably over the last few years. Different sets of organizational requirements are prescribed by quality management gurus and practitioners for the effective practice of TQM. These requirements do not seem to have been formu...
| Main Authors: | , , , |
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| Format: | Article |
| Published: |
Taylor and Francis Group
1999
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| Online Access: | http://psasir.upm.edu.my/id/eprint/116141/ |