Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria

Despite accounting for one-sixth of the global population, Africa's use of mobile technology applications is minimal compared to other rapidly expanding nations. Very few studies have examined the factors influencing smartphone purchase decisions, particularly those made by Lagos residents in N...

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Main Authors: Elochukwu, Ozala John, Abu Bakar, Elistina, Md Jusoh, Zuroni
Format: Article
Published: Human resouce Management Academic Research Society 2023
Online Access:http://psasir.upm.edu.my/id/eprint/110185/
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author Elochukwu, Ozala John
Abu Bakar, Elistina
Md Jusoh, Zuroni
author_facet Elochukwu, Ozala John
Abu Bakar, Elistina
Md Jusoh, Zuroni
author_sort Elochukwu, Ozala John
building UPM Institutional Repository
collection Online Access
description Despite accounting for one-sixth of the global population, Africa's use of mobile technology applications is minimal compared to other rapidly expanding nations. Very few studies have examined the factors influencing smartphone purchase decisions, particularly those made by Lagos residents in Nigeria. The paper evaluates what influences consumers’ smartphone purchases in Lagos State, Nigeria. A structured questionnaire was designed and distributed to 375 respondents sampled through multistage random sampling. The result of the analysis denoted that system quality was the most significant factor influencing smartphone purchases, followed by brand and price. However, social influence tends to be insignificant. These three factors can explain 16.2 of the purchase decision. Lagos people make their own decision regarding purchasing and will not be influenced by social pressure, such as their peers. This study can serve as a framework to enhance the telecommunication industry in Nigeria. The findings of this research can also help industry players to market their products and subsequently boost the Nigerian economy
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institution Universiti Putra Malaysia
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spelling upm-1101852024-09-04T04:24:52Z http://psasir.upm.edu.my/id/eprint/110185/ Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria Elochukwu, Ozala John Abu Bakar, Elistina Md Jusoh, Zuroni Despite accounting for one-sixth of the global population, Africa's use of mobile technology applications is minimal compared to other rapidly expanding nations. Very few studies have examined the factors influencing smartphone purchase decisions, particularly those made by Lagos residents in Nigeria. The paper evaluates what influences consumers’ smartphone purchases in Lagos State, Nigeria. A structured questionnaire was designed and distributed to 375 respondents sampled through multistage random sampling. The result of the analysis denoted that system quality was the most significant factor influencing smartphone purchases, followed by brand and price. However, social influence tends to be insignificant. These three factors can explain 16.2 of the purchase decision. Lagos people make their own decision regarding purchasing and will not be influenced by social pressure, such as their peers. This study can serve as a framework to enhance the telecommunication industry in Nigeria. The findings of this research can also help industry players to market their products and subsequently boost the Nigerian economy Human resouce Management Academic Research Society 2023 Article PeerReviewed Elochukwu, Ozala John and Abu Bakar, Elistina and Md Jusoh, Zuroni (2023) Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria. International Journal of Academic Research in Business and Social Sciences, 13 (16). pp. 10-19. ISSN 2308-3816; ESSN: 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/18718/Influencing-Factors-on-Consumers-Purchase-Decision-of-Smartphones-in-Lagos-State-Nigeria 10.6007/ijarbss/v13-i16/18718
spellingShingle Elochukwu, Ozala John
Abu Bakar, Elistina
Md Jusoh, Zuroni
Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria
title Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria
title_full Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria
title_fullStr Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria
title_full_unstemmed Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria
title_short Influencing factors on consumers purchase decision of smartphones in Lagos State, Nigeria
title_sort influencing factors on consumers purchase decision of smartphones in lagos state, nigeria
url http://psasir.upm.edu.my/id/eprint/110185/
http://psasir.upm.edu.my/id/eprint/110185/
http://psasir.upm.edu.my/id/eprint/110185/