Unveiling the contextual effects of total quality management to enhance sustainable performance
Purpose: The current study focuses on the relationship between total quality management (TQM) and sustainable performance (SP) and examines how TQM practices can facilitate firms' achievement of sustainable performance. Knowledge management (KM), with its four dimensions, i.e. knowledge creatio...
| Main Authors: | , , , , |
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| Format: | Article |
| Published: |
Emerald Publishing
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/105701/ |