Ernest Cyril, d. R., & Heriyadi, K. (2008). Service Recovery Strategies In Western Based Fast Food Restaurants: A Structural Equation Model Test. Universiti Malaysia Sarawak, (UNIMAS).
Chicago Style (17th ed.) CitationErnest Cyril, de Run, and Kusyarnadi Heriyadi. Service Recovery Strategies In Western Based Fast Food Restaurants: A Structural Equation Model Test. Universiti Malaysia Sarawak, (UNIMAS), 2008.
MLA (9th ed.) CitationErnest Cyril, de Run, and Kusyarnadi Heriyadi. Service Recovery Strategies In Western Based Fast Food Restaurants: A Structural Equation Model Test. Universiti Malaysia Sarawak, (UNIMAS), 2008.
Warning: These citations may not always be 100% accurate.