Indirect Complaints by ESL learners in a Malaysian tertiary setting
While direct complaints to the source of the dissatisfaction aim to resolve problems, indirect complaints to a hearer not responsible for the matter of complaint may function to gain sympathy or to maintain social relationships with the speaker. This study examined the structure and language feature...
| Main Authors: | , |
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| Format: | Proceeding |
| Language: | English |
| Published: |
2009
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/741/ http://ir.unimas.my/id/eprint/741/7/Indirect%20Complaints.pdf |