Organizational factors associated with internal customer satisfaction :a case study in retail business

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Organizational factors associated with internal customer satisfaction :a case study in retail business

The purpose of this study was to determine the organizational factors that associated with internal customer satisfaction at H&L Supermarket Sdn Bhd. The dependent variable in this study was the internal customer satisfaction meanwhile the independent variables were wages, work...

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Bibliographic Details
Main Author:	Wong, Siew Harng
Format:	Final Year Project Report / IMRAD
Language:	English
Published:	Universiti Malaysia Sarawak, UNIMAS 2009
Subjects:	HT Communities. Classes. Races
Online Access:	http://ir.unimas.my/id/eprint/6906/ http://ir.unimas.my/id/eprint/6906/8/WONG%20SIEW%20HARNG.pdf

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