The impact of quality management practices on organization performance at Kuching

The main aim of this study is to explore the relationship between quality management practices (leadership, continuous improvement, training and working culture) and their impact toward organization performance .A total of 140 sets of structured questionnaires were distributed...

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Main Author: Chong, Mei Chin
Format: Final Year Project Report / IMRAD
Language:English
Published: Universiti Malaysia Sarawak, UNIMAS 2009
Subjects:
Online Access:http://ir.unimas.my/id/eprint/6481/
http://ir.unimas.my/id/eprint/6481/8/THE%20IMPACT%20OF%20QUALITY%20MANAGEMENT%20PRACTICES%20ON%20ORGANIZATION%20PERFORMANCE%20AT%20KUCHING%28OCR%29.pdf
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author Chong, Mei Chin
author_facet Chong, Mei Chin
author_sort Chong, Mei Chin
building UNIMAS Institutional Repository
collection Online Access
description The main aim of this study is to explore the relationship between quality management practices (leadership, continuous improvement, training and working culture) and their impact toward organization performance .A total of 140 sets of structured questionnaires were distributed to SMI Company in variety of industries and enterprise ownership which located in Kuching, only 52.14% of it, which is 73, were returned. The collected data was analyzed based on frequency, factor analysis, reliability, Person Correlation Coefficient, Regression, means and standard deviation. The findings of the study showed that continuous improvement and working culture had strong relationship with organization performance while leadership and training showed a weak relationship with organization performance.
first_indexed 2025-11-15T06:15:36Z
format Final Year Project Report / IMRAD
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institution Universiti Malaysia Sarawak
institution_category Local University
language English
last_indexed 2025-11-15T06:15:36Z
publishDate 2009
publisher Universiti Malaysia Sarawak, UNIMAS
recordtype eprints
repository_type Digital Repository
spelling unimas-64812023-02-07T09:35:02Z http://ir.unimas.my/id/eprint/6481/ The impact of quality management practices on organization performance at Kuching Chong, Mei Chin HD Industries. Land use. Labor The main aim of this study is to explore the relationship between quality management practices (leadership, continuous improvement, training and working culture) and their impact toward organization performance .A total of 140 sets of structured questionnaires were distributed to SMI Company in variety of industries and enterprise ownership which located in Kuching, only 52.14% of it, which is 73, were returned. The collected data was analyzed based on frequency, factor analysis, reliability, Person Correlation Coefficient, Regression, means and standard deviation. The findings of the study showed that continuous improvement and working culture had strong relationship with organization performance while leadership and training showed a weak relationship with organization performance. Universiti Malaysia Sarawak, UNIMAS 2009 Final Year Project Report / IMRAD NonPeerReviewed text en http://ir.unimas.my/id/eprint/6481/8/THE%20IMPACT%20OF%20QUALITY%20MANAGEMENT%20PRACTICES%20ON%20ORGANIZATION%20PERFORMANCE%20AT%20KUCHING%28OCR%29.pdf Chong, Mei Chin (2009) The impact of quality management practices on organization performance at Kuching. [Final Year Project Report / IMRAD] (Unpublished)
spellingShingle HD Industries. Land use. Labor
Chong, Mei Chin
The impact of quality management practices on organization performance at Kuching
title The impact of quality management practices on organization performance at Kuching
title_full The impact of quality management practices on organization performance at Kuching
title_fullStr The impact of quality management practices on organization performance at Kuching
title_full_unstemmed The impact of quality management practices on organization performance at Kuching
title_short The impact of quality management practices on organization performance at Kuching
title_sort impact of quality management practices on organization performance at kuching
topic HD Industries. Land use. Labor
url http://ir.unimas.my/id/eprint/6481/
http://ir.unimas.my/id/eprint/6481/8/THE%20IMPACT%20OF%20QUALITY%20MANAGEMENT%20PRACTICES%20ON%20ORGANIZATION%20PERFORMANCE%20AT%20KUCHING%28OCR%29.pdf