The impact of quality management practices on organization performance at Kuching

The main aim of this study is to explore the relationship between quality management practices (leadership, continuous improvement, training and working culture) and their impact toward organization performance .A total of 140 sets of structured questionnaires were distributed...

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Bibliographic Details
Main Author: Chong, Mei Chin
Format: Final Year Project Report / IMRAD
Language:English
Published: Universiti Malaysia Sarawak, UNIMAS 2009
Subjects:
Online Access:http://ir.unimas.my/id/eprint/6481/
http://ir.unimas.my/id/eprint/6481/8/THE%20IMPACT%20OF%20QUALITY%20MANAGEMENT%20PRACTICES%20ON%20ORGANIZATION%20PERFORMANCE%20AT%20KUCHING%28OCR%29.pdf