Empowerment: hotel employees perspective

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Empowerment: hotel employees perspective

An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation, training...

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Bibliographic Details
Main Authors:	Kartinah, Ayupp, Then Hsiao, Chung
Format:	Article
Language:	English
Published:	Journal of Industrial Engineering and Management 2010
Subjects:	AC Collections. Series. Collected works H Social Sciences (General)
Online Access:	http://ir.unimas.my/id/eprint/59/ http://ir.unimas.my/id/eprint/59/1/Empowerment%20Hotel%20employees%E2%80%99%20perspective%20%28abstract%29.pdf

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