Empowerment: hotel employees perspective
An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation, training...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Journal of Industrial Engineering and Management
2010
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/59/ http://ir.unimas.my/id/eprint/59/1/Empowerment%20Hotel%20employees%E2%80%99%20perspective%20%28abstract%29.pdf |