Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley

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Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley

Bibliographic Details
Main Author:	Nirmala Ramakrishnan, A/P N.R.K. Pillai.
Format:	Thesis
Language:	English
Published:	1999
Subjects:	HD28 Management. Industrial Management
Online Access:	http://ir.unimas.my/id/eprint/3552/ http://ir.unimas.my/id/eprint/3552/1/Nirmala%20Ramakrishnan%20ft.pdf

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