Implementing quality management systems and its benefits in local authorities administration in Sarawak, Malaysia
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| Format: | Working Paper |
| Language: | English |
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Kota Samarahan : Faculty of Social Sciences, Universiti Malaysia Sarawak
2010
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| Online Access: | http://ir.unimas.my/id/eprint/2074/ http://ir.unimas.my/id/eprint/2074/1/2011-07-pubAhiS.pdf |