APA (7th ed.) Citation

Lim, C. Y. (2003). Factors influencing quality performance of customer service: A case study. Universiti Malaysia Sarawak (UNIMAS).

Chicago Style (17th ed.) Citation

Lim, Chez Yeen. Factors Influencing Quality Performance of Customer Service: A Case Study. Universiti Malaysia Sarawak (UNIMAS), 2003.

MLA (9th ed.) Citation

Lim, Chez Yeen. Factors Influencing Quality Performance of Customer Service: A Case Study. Universiti Malaysia Sarawak (UNIMAS), 2003.

Warning: These citations may not always be 100% accurate.