Factors influencing quality performance of customer service : a case study
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| Format: | Final Year Project Report / IMRAD |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2003
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/18512/ http://ir.unimas.my/id/eprint/18512/3/Lim%20Chez%20Yeen.pdf |