Chinese vendors’ code-switching in service encounters in Sarawak, Malaysia
The study examined the language of service encounters in a bakery operated by Chinese vendors in a Foochow-dominant town in Malaysia. Naturally occurring data of 100 service encounters were digitally recorded (83 with Chinese customers and 17 with non-Chinese customers). In intraethnic interactions,...
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| Format: | Article |
| Language: | English |
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Universiti Malaysia Sabah Press
2003
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| Online Access: | http://ir.unimas.my/id/eprint/17471/ http://ir.unimas.my/id/eprint/17471/1/Chinese%20vendors%E2%80%99%20code-switching%20in%20service%20%28abstract%29.pdf |