Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory
This paper reports on the end-user satisfaction evaluation of ENAI. It highlights the positive impact and effect of online web- based management system for counseling inventory. Participants have reported satisfaction with ENAI and the service impact within community of users is complementary. Impro...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier Ltd.
2013
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/16913/ http://ir.unimas.my/id/eprint/16913/1/Evaluation_of_End-user_Satisfaction_among_Employee%20%28abstract%29.pdf |
| _version_ | 1848838167591911424 |
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| author | Wan Norizan, Wan Hashim Mohd Razali, Otman Safi’ee, Madian Mohamad Izzat, Syafiq |
| author_facet | Wan Norizan, Wan Hashim Mohd Razali, Otman Safi’ee, Madian Mohamad Izzat, Syafiq |
| author_sort | Wan Norizan, Wan Hashim |
| building | UNIMAS Institutional Repository |
| collection | Online Access |
| description | This paper reports on the end-user satisfaction evaluation of ENAI. It highlights the positive impact and effect of online web- based management system for counseling inventory. Participants have reported satisfaction with ENAI and the service impact within community of users is complementary. Improvement of ENAI can be made to enhance the end-user satisfaction by referring to the user's requirements. |
| first_indexed | 2025-11-15T06:51:15Z |
| format | Article |
| id | unimas-16913 |
| institution | Universiti Malaysia Sarawak |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T06:51:15Z |
| publishDate | 2013 |
| publisher | Elsevier Ltd. |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | unimas-169132017-07-18T07:57:37Z http://ir.unimas.my/id/eprint/16913/ Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory Wan Norizan, Wan Hashim Mohd Razali, Otman Safi’ee, Madian Mohamad Izzat, Syafiq H Social Sciences (General) T Technology (General) This paper reports on the end-user satisfaction evaluation of ENAI. It highlights the positive impact and effect of online web- based management system for counseling inventory. Participants have reported satisfaction with ENAI and the service impact within community of users is complementary. Improvement of ENAI can be made to enhance the end-user satisfaction by referring to the user's requirements. Elsevier Ltd. 2013 Article PeerReviewed text en http://ir.unimas.my/id/eprint/16913/1/Evaluation_of_End-user_Satisfaction_among_Employee%20%28abstract%29.pdf Wan Norizan, Wan Hashim and Mohd Razali, Otman and Safi’ee, Madian and Mohamad Izzat, Syafiq (2013) Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory. Procedia - Social and Behavioral Sciences, 97. pp. 766-770. ISSN 1877-0428 https://www.researchgate.net/publication/274028294 10.1016/j.sbspro.2013.10.299 |
| spellingShingle | H Social Sciences (General) T Technology (General) Wan Norizan, Wan Hashim Mohd Razali, Otman Safi’ee, Madian Mohamad Izzat, Syafiq Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory |
| title | Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory |
| title_full | Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory |
| title_fullStr | Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory |
| title_full_unstemmed | Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory |
| title_short | Evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory |
| title_sort | evaluation of end-user satisfaction among employees participating in a web-based needs assessment inventory |
| topic | H Social Sciences (General) T Technology (General) |
| url | http://ir.unimas.my/id/eprint/16913/ http://ir.unimas.my/id/eprint/16913/ http://ir.unimas.my/id/eprint/16913/ http://ir.unimas.my/id/eprint/16913/1/Evaluation_of_End-user_Satisfaction_among_Employee%20%28abstract%29.pdf |