Empowerment: hotel employees perspective
An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation, training...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Journal of Industrial Engineering and Management
2010
|
| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/1603/ http://ir.unimas.my/id/eprint/1603/1/Empowerment%2BHotel%2Bemployees%E2%80%99%2Bperspective%2B%2528abstract%2529%20%281%29.pdf |