Ali, M., & Ali Raza, S. (2017). Service quality perception and customer satisfaction in Islamic banks of Pakistan: The modified SERVQUAL model. Routledge.
Chicago Style (17th ed.) CitationAli, Muhammad, and Syed Ali Raza. Service Quality Perception and Customer Satisfaction in Islamic Banks of Pakistan: The Modified SERVQUAL Model. Routledge, 2017.
MLA (9th ed.) CitationAli, Muhammad, and Syed Ali Raza. Service Quality Perception and Customer Satisfaction in Islamic Banks of Pakistan: The Modified SERVQUAL Model. Routledge, 2017.
Warning: These citations may not always be 100% accurate.