A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication

Much of the failure in strategy execution in organization is attributed to human factors. While there is abundance of studies which delve into strategy execution, literature pertaining to the behavioral strategy and its impact on strategy execution remains scarce. Interest towards behavioral strateg...

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Main Authors: Chuah, Francis, Teoh, Kenny, Ting, Hiram, Evan, Lau
Format: Article
Language:English
English
Published: Econjournals 2016
Subjects:
Online Access:http://ir.unimas.my/id/eprint/15295/
http://ir.unimas.my/id/eprint/15295/1/A-behavioral-approach-to-modelling-strategy-execution-The-role-of-organizational-support-and-the-moderated-mediation-effect-of-engagement-and-communication_2016_International-Review-of-Management-and.html
http://ir.unimas.my/id/eprint/15295/2/A%20behavioral%20approach%20to%20modelling%20strategy%20execution%20%28abstract%29.pdf
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author Chuah, Francis
Teoh, Kenny
Ting, Hiram
Evan, Lau
author_facet Chuah, Francis
Teoh, Kenny
Ting, Hiram
Evan, Lau
author_sort Chuah, Francis
building UNIMAS Institutional Repository
collection Online Access
description Much of the failure in strategy execution in organization is attributed to human factors. While there is abundance of studies which delve into strategy execution, literature pertaining to the behavioral strategy and its impact on strategy execution remains scarce. Interest towards behavioral strategy is recently renewed as a result of the rising concern of the non-progressive rate of successful strategy implementation in the practicing world. This study answers the call for more research on behavioral strategy by examining the role of engagement, a concept drawn from the theory of engagement and work-psychology literature, in explaining the support-execution relationship. Subsequently, the support-execution model of strategy execution is advanced by a joint investigation of the mediating role of strategy engagement as well as the moderating role of strategy communication in the mediated relationship. Using process macro in Statistical Package for Social Sciences, the model was tested with 224 middle level managers selected from the service industry in Malaysia. The result shows that strategy engagement mediates the relationship between organizational support and strategy execution. Moreover, strategy communication is found to moderate the relationship between firstly organizational support and strategy execution, and secondly strategy engagement and strategy execution. The moderated mediation analysis reveals that strategic communication moderates the mediated relationship between organizational support and strategy execution via strategy engagement. Results from the integrated moderated mediation model provide new insights into the interaction of behavioral variables and their effect on strategy execution in contemporary business environment
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spelling unimas-152952017-02-17T00:18:54Z http://ir.unimas.my/id/eprint/15295/ A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication Chuah, Francis Teoh, Kenny Ting, Hiram Evan, Lau HB Economic Theory Much of the failure in strategy execution in organization is attributed to human factors. While there is abundance of studies which delve into strategy execution, literature pertaining to the behavioral strategy and its impact on strategy execution remains scarce. Interest towards behavioral strategy is recently renewed as a result of the rising concern of the non-progressive rate of successful strategy implementation in the practicing world. This study answers the call for more research on behavioral strategy by examining the role of engagement, a concept drawn from the theory of engagement and work-psychology literature, in explaining the support-execution relationship. Subsequently, the support-execution model of strategy execution is advanced by a joint investigation of the mediating role of strategy engagement as well as the moderating role of strategy communication in the mediated relationship. Using process macro in Statistical Package for Social Sciences, the model was tested with 224 middle level managers selected from the service industry in Malaysia. The result shows that strategy engagement mediates the relationship between organizational support and strategy execution. Moreover, strategy communication is found to moderate the relationship between firstly organizational support and strategy execution, and secondly strategy engagement and strategy execution. The moderated mediation analysis reveals that strategic communication moderates the mediated relationship between organizational support and strategy execution via strategy engagement. Results from the integrated moderated mediation model provide new insights into the interaction of behavioral variables and their effect on strategy execution in contemporary business environment Econjournals 2016 Article PeerReviewed text en http://ir.unimas.my/id/eprint/15295/1/A-behavioral-approach-to-modelling-strategy-execution-The-role-of-organizational-support-and-the-moderated-mediation-effect-of-engagement-and-communication_2016_International-Review-of-Management-and.html text en http://ir.unimas.my/id/eprint/15295/2/A%20behavioral%20approach%20to%20modelling%20strategy%20execution%20%28abstract%29.pdf Chuah, Francis and Teoh, Kenny and Ting, Hiram and Evan, Lau (2016) A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication. International Review of Management and Marketing, 6 (8). pp. 217-225. ISSN 21464405 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85008191148&partnerID=40&md5=5e655e2c03a21a044fe53c73a2a1e31f
spellingShingle HB Economic Theory
Chuah, Francis
Teoh, Kenny
Ting, Hiram
Evan, Lau
A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication
title A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication
title_full A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication
title_fullStr A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication
title_full_unstemmed A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication
title_short A behavioral approach to modelling strategy execution: The role of organizational support and the moderated mediation effect of engagement and communication
title_sort behavioral approach to modelling strategy execution: the role of organizational support and the moderated mediation effect of engagement and communication
topic HB Economic Theory
url http://ir.unimas.my/id/eprint/15295/
http://ir.unimas.my/id/eprint/15295/
http://ir.unimas.my/id/eprint/15295/1/A-behavioral-approach-to-modelling-strategy-execution-The-role-of-organizational-support-and-the-moderated-mediation-effect-of-engagement-and-communication_2016_International-Review-of-Management-and.html
http://ir.unimas.my/id/eprint/15295/2/A%20behavioral%20approach%20to%20modelling%20strategy%20execution%20%28abstract%29.pdf