Customer satisfaction towards broadband of Telekom Malaysia

Customer satisfaction is well known among service provider sectors in the last three decades. Many companies have adopted and implemented it as a high priority operational goal in order to expand their business.

Bibliographic Details
Main Author: Wong, Chiung Kiet
Format: Thesis
Language:English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2013
Subjects:
Online Access:http://ir.unimas.my/id/eprint/11252/
http://ir.unimas.my/id/eprint/11252/2/Wong%2C%20Chiung%20Kiet.pdf