From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China
The growth of e-commerce in China has transformed consumer behaviour, especially in the luxury sector, where understanding repurchase intentions is critical for sustaining brand success. This study examines the factors influencing online repurchase behaviour in the context of luxury brands in China...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Asian Scholars Network
2025
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/44360/ http://umpir.ump.edu.my/id/eprint/44360/1/IJBTM%20Vol%207-1-34%20From%20Browsing%20to%20Buying.pdf |
| _version_ | 1848827084955189248 |
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| author | Zhang, Tianyang Lee, Khai Loon Puteri Fadzline, Muhamad Tamyez |
| author_facet | Zhang, Tianyang Lee, Khai Loon Puteri Fadzline, Muhamad Tamyez |
| author_sort | Zhang, Tianyang |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | The growth of e-commerce in China has transformed consumer behaviour, especially in the luxury sector, where understanding repurchase intentions is critical for sustaining brand success. This study examines the factors influencing online repurchase behaviour in the context of luxury brands in China through a qualitative lens. Drawing on in-depth interviews with 30 luxury brand consumers, the research explores how brand attitudes, perceived value, trust, and cultural influences shape repurchase decisions. The findings reveal that emotional connections to brands, cultivated through personalized digital interactions and consistent brand narratives, play a pivotal role in fostering loyalty. Trust emerges as a key determinant, reinforced by seamless online experiences and authenticity in brand communication. Furthermore, cultural values such as status signalling and collective identity are shown to significantly impact repurchase behavior. This study contributes to the literature by offering nuanced insights into the interplay of psychological and cultural factors in online luxury consumption. Practical implications for marketers and avenues for future research are discussed. |
| first_indexed | 2025-11-15T03:55:06Z |
| format | Article |
| id | ump-44360 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T03:55:06Z |
| publishDate | 2025 |
| publisher | Asian Scholars Network |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-443602025-04-29T05:37:38Z http://umpir.ump.edu.my/id/eprint/44360/ From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China Zhang, Tianyang Lee, Khai Loon Puteri Fadzline, Muhamad Tamyez HD28 Management. Industrial Management The growth of e-commerce in China has transformed consumer behaviour, especially in the luxury sector, where understanding repurchase intentions is critical for sustaining brand success. This study examines the factors influencing online repurchase behaviour in the context of luxury brands in China through a qualitative lens. Drawing on in-depth interviews with 30 luxury brand consumers, the research explores how brand attitudes, perceived value, trust, and cultural influences shape repurchase decisions. The findings reveal that emotional connections to brands, cultivated through personalized digital interactions and consistent brand narratives, play a pivotal role in fostering loyalty. Trust emerges as a key determinant, reinforced by seamless online experiences and authenticity in brand communication. Furthermore, cultural values such as status signalling and collective identity are shown to significantly impact repurchase behavior. This study contributes to the literature by offering nuanced insights into the interplay of psychological and cultural factors in online luxury consumption. Practical implications for marketers and avenues for future research are discussed. Asian Scholars Network 2025 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/44360/1/IJBTM%20Vol%207-1-34%20From%20Browsing%20to%20Buying.pdf Zhang, Tianyang and Lee, Khai Loon and Puteri Fadzline, Muhamad Tamyez (2025) From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China. International Journal of Business and Technology Management, 7 (1). pp. 421-433. ISSN 2682-7646. (Published) https://mysitasi.mohe.gov.my/uploads/get-media-file?refId=1df80d0c-574e-4484-ad89-06598b616b47 |
| spellingShingle | HD28 Management. Industrial Management Zhang, Tianyang Lee, Khai Loon Puteri Fadzline, Muhamad Tamyez From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China |
| title | From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China |
| title_full | From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China |
| title_fullStr | From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China |
| title_full_unstemmed | From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China |
| title_short | From browsing to buying: Understanding online repurchase behaviour in the context of luxury brands in China |
| title_sort | from browsing to buying: understanding online repurchase behaviour in the context of luxury brands in china |
| topic | HD28 Management. Industrial Management |
| url | http://umpir.ump.edu.my/id/eprint/44360/ http://umpir.ump.edu.my/id/eprint/44360/ http://umpir.ump.edu.my/id/eprint/44360/1/IJBTM%20Vol%207-1-34%20From%20Browsing%20to%20Buying.pdf |