Is Average Worrying? A Mixed Method Study of Malaysian Public University Administrative Staff’s Workplace Communication Apprehension

Even when employed, English oral communication skills proficiency continues to be an asset; mastering the skill is advantageous. The notion has driven comprehensive studies on communication, including apprehension, yet the focus on workplace contexts remainsminimal. Therefore, this...

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Bibliographic Details
Main Authors: Mohd Zulfadli, Mat Husin, Nor Yazi, Khamis
Format: Article
Language:English
Published: Universiti Teknologi Malaysia 2023
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/40016/
http://umpir.ump.edu.my/id/eprint/40016/1/Is%20Average%20Worrying%20A%20Mixed%20Method%20Study%20of%20Malaysian%20Public%20University%20Administrative%20Staff%E2%80%99s%20Workplace%20Communication%20Apprehension.pdf