Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers

Empowering employees' spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study intends to identify factors that affect a food handler's' SQ and also to discover SQ's potential role in mediating food-hygiene practices and foodservice perf...

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Main Authors: Mazni, Saad, Rosita, Husain, Anita, Abdul Rani, Airin, AbdulGhani
Format: Conference or Workshop Item
Language:English
Published: Institute of Physics Publishing 2019
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/35937/
http://umpir.ump.edu.my/id/eprint/35937/1/Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene%20practices.pdf
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author Mazni, Saad
Rosita, Husain
Anita, Abdul Rani
Airin, AbdulGhani
author_facet Mazni, Saad
Rosita, Husain
Anita, Abdul Rani
Airin, AbdulGhani
author_sort Mazni, Saad
building UMP Institutional Repository
collection Online Access
description Empowering employees' spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study intends to identify factors that affect a food handler's' SQ and also to discover SQ's potential role in mediating food-hygiene practices and foodservice performance. Using judgemental sampling, this study conducted a cross-sectional study to analyse usable data of 1026. The results show that demographic factors significantly affect SQ level. Food-hygiene practices and food service performance were fully mediated by SQ, thus supporting the food handlers' thoughts of self-development and success at work. It is proposed that the positive outcomes from the large and varied datasets of the model can be generalised to the routine practices and performance of other institutions.
first_indexed 2025-11-15T03:20:31Z
format Conference or Workshop Item
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institution Universiti Malaysia Pahang
institution_category Local University
language English
last_indexed 2025-11-15T03:20:31Z
publishDate 2019
publisher Institute of Physics Publishing
recordtype eprints
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spelling ump-359372022-12-28T06:53:36Z http://umpir.ump.edu.my/id/eprint/35937/ Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers Mazni, Saad Rosita, Husain Anita, Abdul Rani Airin, AbdulGhani H Social Sciences (General) HD28 Management. Industrial Management Q Science (General) T Technology (General) Empowering employees' spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study intends to identify factors that affect a food handler's' SQ and also to discover SQ's potential role in mediating food-hygiene practices and foodservice performance. Using judgemental sampling, this study conducted a cross-sectional study to analyse usable data of 1026. The results show that demographic factors significantly affect SQ level. Food-hygiene practices and food service performance were fully mediated by SQ, thus supporting the food handlers' thoughts of self-development and success at work. It is proposed that the positive outcomes from the large and varied datasets of the model can be generalised to the routine practices and performance of other institutions. Institute of Physics Publishing 2019-01-17 Conference or Workshop Item PeerReviewed pdf en cc_by http://umpir.ump.edu.my/id/eprint/35937/1/Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene%20practices.pdf Mazni, Saad and Rosita, Husain and Anita, Abdul Rani and Airin, AbdulGhani (2019) Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers. In: IOP Conference Series: Materials Science and Engineering, 1st International Postgraduate Conference on Mechanical Engineering (IPCME2018) , 31 October 2018 , UMP Library, Pekan. pp. 1-11., 469 (012066). ISSN 1757-8981 (Published) https://doi.org/10.1088/1757-899X/469/1/012066
spellingShingle H Social Sciences (General)
HD28 Management. Industrial Management
Q Science (General)
T Technology (General)
Mazni, Saad
Rosita, Husain
Anita, Abdul Rani
Airin, AbdulGhani
Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
title Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
title_full Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
title_fullStr Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
title_full_unstemmed Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
title_short Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
title_sort empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
topic H Social Sciences (General)
HD28 Management. Industrial Management
Q Science (General)
T Technology (General)
url http://umpir.ump.edu.my/id/eprint/35937/
http://umpir.ump.edu.my/id/eprint/35937/
http://umpir.ump.edu.my/id/eprint/35937/1/Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene%20practices.pdf