A study of customer relationship management in the automobile industry in Malaysia / Cheong Khai Fan @ Kai Pan.

Bibliographic Details
Main Author:	Cheong, Khai Fan
Format:	Thesis
Published:	2004
Subjects:	HF Commerce
Online Access:	http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A study of customer relationship management in the automobile industry in Malaysia"{245} http://studentsrepo.um.edu.my/984/1/INTRO.pdf http://studentsrepo.um.edu.my/984/2/CHAPT1.pdf http://studentsrepo.um.edu.my/984/4/CHAPT2.pdf http://studentsrepo.um.edu.my/984/3/CHAPT3.pdf http://studentsrepo.um.edu.my/984/5/CHAPT4.pdf http://studentsrepo.um.edu.my/984/6/CHAPT5.pdf http://studentsrepo.um.edu.my/984/7/APPENDIX.pdf

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