Outsourcing success : determining its critical managerial factors in services industry / Nilakshi W.K. Galahitiyawe
Outsourcing is gaining increasing importance as a form of business collaboration. Outsourcing in the services sector involves transferring total or partial ownership of performing the business activity(ies) to a vendor(s). To ensure the success of outsourcing, the integration of the tasks between th...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Published: |
2013
|
| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/6115/ http://studentsrepo.um.edu.my/6115/1/nilakshi_CHA_090020_PHD_THESIS_Final.pdf |