Piagam pelanggan dan kualiti perkhidmatan sektor awam : kajian kes Cawangan Import Kastam DiRaja Malaysia Negeri Selangor / Razman b. Zakaria.

Bibliographic Details
Main Author:	Zakaria, Razman
Format:	Thesis
Published:	2003
Subjects:	JF Political institutions (General)
Online Access:	http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Piagam pelanggan dan kualiti"{245} http://studentsrepo.um.edu.my/457/1/PEND.pdf http://studentsrepo.um.edu.my/457/2/BAB1.pdf http://studentsrepo.um.edu.my/457/3/BAB2.pdf http://studentsrepo.um.edu.my/457/4/BAB3.pdf http://studentsrepo.um.edu.my/457/5/BAB4.pdf http://studentsrepo.um.edu.my/457/6/BAB5.pdf http://studentsrepo.um.edu.my/457/7/BAB6.pdf http://studentsrepo.um.edu.my/457/8/RUJUKAN.pdf http://studentsrepo.um.edu.my/457/9/LAMPIRAN.pdf

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