The relationships among service quality, corporate image, student satisfaction and positive word-of-mouth in a Malaysian private university / Khoo Yen Ting
Internet
http://pendeta.um.edu.my/client/default/search/results?qu=The+relationships+among+service+quality%2C+corporate+image%2C+student+satisfaction+and+positive+word-of-mouth+in+a+Malaysian+private+university&te=http://studentsrepo.um.edu.my/3418/1/Cover_Page.pdf
http://studentsrepo.um.edu.my/3418/2/Abstrak.pdf
http://studentsrepo.um.edu.my/3418/3/Contents.pdf
http://studentsrepo.um.edu.my/3418/4/Chapter_1.pdf
http://studentsrepo.um.edu.my/3418/5/Chapter_2.pdf
http://studentsrepo.um.edu.my/3418/6/Chapter_3.pdf
http://studentsrepo.um.edu.my/3418/7/Chapter_4.pdf
http://studentsrepo.um.edu.my/3418/8/Chapter_5.pdf
http://studentsrepo.um.edu.my/3418/9/Biblio.pdf
http://studentsrepo.um.edu.my/3418/10/Appendix.pdf