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author Ong, Khian Sin
author_facet Ong, Khian Sin
author_sort Ong, Khian Sin
building UM Research Repository
collection Online Access
first_indexed 2025-11-14T13:25:54Z
format Thesis
id um-3354
institution University Malaya
institution_category Local University
last_indexed 2025-11-14T13:25:54Z
publishDate 2009
recordtype eprints
repository_type Digital Repository
spelling um-33542013-07-11T01:38:53Z Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin Ong, Khian Sin HF Commerce 2009 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/3354/1/INTRO.pdf application/pdf http://studentsrepo.um.edu.my/3354/2/CH_1.pdf application/pdf http://studentsrepo.um.edu.my/3354/3/CH_2.pdf application/pdf http://studentsrepo.um.edu.my/3354/4/CH_3.pdf application/pdf http://studentsrepo.um.edu.my/3354/5/CH_4.pdf application/pdf http://studentsrepo.um.edu.my/3354/6/CH_5.pdf application/pdf http://studentsrepo.um.edu.my/3354/7/REF.pdf application/pdf http://studentsrepo.um.edu.my/3354/8/APDX.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Virtual brand personality, customer satisfaction and brand loyalty in online banking industry"{245} Ong, Khian Sin (2009) Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin. Masters thesis, Universiti Malaya. http://studentsrepo.um.edu.my/3354/
spellingShingle HF Commerce
Ong, Khian Sin
Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
title Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
title_full Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
title_fullStr Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
title_full_unstemmed Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
title_short Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
title_sort virtual brand personality, customer satisfaction and brand loyalty in online banking industry / ong khian sin
topic HF Commerce
url http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Virtual brand personality, customer satisfaction and brand loyalty in online banking industry"{245}
http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Virtual brand personality, customer satisfaction and brand loyalty in online banking industry"{245}
http://studentsrepo.um.edu.my/3354/1/INTRO.pdf
http://studentsrepo.um.edu.my/3354/2/CH_1.pdf
http://studentsrepo.um.edu.my/3354/3/CH_2.pdf
http://studentsrepo.um.edu.my/3354/4/CH_3.pdf
http://studentsrepo.um.edu.my/3354/5/CH_4.pdf
http://studentsrepo.um.edu.my/3354/6/CH_5.pdf
http://studentsrepo.um.edu.my/3354/7/REF.pdf
http://studentsrepo.um.edu.my/3354/8/APDX.pdf