The determinants and outcomes of superiors' downward influence tactics and the mediating effects of subordinates' competence and role ambiguity / Lee Kim Lian.
Internet
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http://studentsrepo.um.edu.my/3123/2/Chapter_2.pdf
http://studentsrepo.um.edu.my/3123/3/Chapter_3.pdf
http://studentsrepo.um.edu.my/3123/4/Chapter_4.pdf
http://studentsrepo.um.edu.my/3123/5/Chapter_5.pdf
http://studentsrepo.um.edu.my/3123/6/Chapter_6.pdf
http://studentsrepo.um.edu.my/3123/7/Chapter_7.pdf
http://studentsrepo.um.edu.my/3123/8/Bibliography.pdf