The impact of transformational leadership, Islamic spirituality, organizational commitment and citizenship behavior on employee performance: An empirical study of Islamic insurance (TAKAFUL) industry in Malaysia / Fares Djafri
In the service sectors such as insurance and Islamic insurance (Takaful), employee behaviour can have a significant impact on an organisation’s performance, success, and service quality. It is observed that the attitude of takaful agents is considered a vital factor that influence customers to maint...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Published: |
2017
|
| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/12207/ http://studentsrepo.um.edu.my/12207/1/Fares_Djafri.pdf http://studentsrepo.um.edu.my/12207/2/Fares.pdf |