Determining the effectiveness of digital reference services in selected academic libraries in Malaysia / Wan Ab. Kadir Wan Dollah

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Determining the effectiveness of digital reference services in selected academic libraries in Malaysia / Wan Ab. Kadir Wan Dollah

New technologies have been used to assist in a variety of functions in library and information units including in the provision of reference services. Digital reference services (DRS) are becoming widely available in Malaysian academic libraries and primarily provide assistance to remote users mainl...

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Bibliographic Details
Main Author:	Wan Ab. Kadir , Wan Dollah
Format:	Thesis
Published:	2008
Subjects:	Z665 Library Science. Information Science ZA Information resources
Online Access:	http://studentsrepo.um.edu.my/11849/ http://studentsrepo.um.edu.my/11849/1/Wan_Ab._Kadir.pdf

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