Electronic Customer Relationship (e-CRM): a pulse on the retailing community / Engku Badrul Nizam Engku Abdul Rahman

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Electronic Customer Relationship (e-CRM): a pulse on the retailing community / Engku Badrul Nizam Engku Abdul Rahman

e-CRM is an Electronic Customer Relations Management solution, specifically designed and developed to suit all front and back office needs. e-CRM will assist in maintaining and organizing all sales leads, customer base information, list of products, quotation generating and tracking and compet...

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Bibliographic Details
Main Author:	Engku Abdul Rahman, Engku Badrul Nizam
Format:	Thesis
Language:	English
Published:	2005
Online Access:	https://ir.uitm.edu.my/id/eprint/724/

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