High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak

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High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak

The primary cause of leadership failure in business organization today is poor interpersonal skills. Especially technicians promoted into leadership positions without much thought as to their readiness or suitability for leading people. These managers fail due to underdeveloped soft skills and lack...

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Bibliographic Details
Main Authors:	Hj Yunus, Noorlaila, Hassan, Che Norlia, Amir Ishak, Noormala
Format:	Article
Language:	English
Published:	2011
Online Access:	https://ir.uitm.edu.my/id/eprint/5854/

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