The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]

The number of Online Travel Agencies (OTAs) has increased dramatically over the last couple of years. This shows that the existing of intermediaries particularly in hospitality industry has transformed transforming from physical to virtual concept. It is a convenient way of making a booking, either...

Full description

Bibliographic Details
Main Authors: Saad, Ramli, Wan Mahamad, Wan Shahrul Aziah, Mohd Ghazalic, Nurul Azizah
Format: Book Section
Language:English
Published: Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/36653/
_version_ 1848809107961675776
author Saad, Ramli
Wan Mahamad, Wan Shahrul Aziah
Mohd Ghazalic, Nurul Azizah
author_facet Saad, Ramli
Wan Mahamad, Wan Shahrul Aziah
Mohd Ghazalic, Nurul Azizah
author_sort Saad, Ramli
building UiTM Institutional Repository
collection Online Access
description The number of Online Travel Agencies (OTAs) has increased dramatically over the last couple of years. This shows that the existing of intermediaries particularly in hospitality industry has transformed transforming from physical to virtual concept. It is a convenient way of making a booking, either on the computer or via a mobile device and could be made anywhere at any given time. Thus, this paper aims to empirically examine the influencing factors of hoteliers in Malaysia to affiliate with certain Online Travel Agencies (OTAs). A sample of two hundred hoteliers was randomly chosen in this survey with one hundred and fifty five feedbacks received. Regression analysis has been used to determine the influencing factors (commission requested, service provided, number of competitors and customer base) of hoteliers in Malaysia to affiliate with certain Online Travel Agencies (OTAs). The result from hypotheses testing has shown that service provided and customer base have significant influence. Results which were obtained from the study can be useful in the future for Online Travel Agencies (OTAs) to make better decision in dealing with their hoteliers particularly during the current Industrial Revolution 4.0 era.
first_indexed 2025-11-14T23:09:22Z
format Book Section
id uitm-36653
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T23:09:22Z
publishDate 2018
publisher Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah
recordtype eprints
repository_type Digital Repository
spelling uitm-366532021-11-30T08:20:49Z https://ir.uitm.edu.my/id/eprint/36653/ The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.] Saad, Ramli Wan Mahamad, Wan Shahrul Aziah Mohd Ghazalic, Nurul Azizah Telemarketing. Internet marketing Marketing research. Marketing research companies. Sales forecasting The number of Online Travel Agencies (OTAs) has increased dramatically over the last couple of years. This shows that the existing of intermediaries particularly in hospitality industry has transformed transforming from physical to virtual concept. It is a convenient way of making a booking, either on the computer or via a mobile device and could be made anywhere at any given time. Thus, this paper aims to empirically examine the influencing factors of hoteliers in Malaysia to affiliate with certain Online Travel Agencies (OTAs). A sample of two hundred hoteliers was randomly chosen in this survey with one hundred and fifty five feedbacks received. Regression analysis has been used to determine the influencing factors (commission requested, service provided, number of competitors and customer base) of hoteliers in Malaysia to affiliate with certain Online Travel Agencies (OTAs). The result from hypotheses testing has shown that service provided and customer base have significant influence. Results which were obtained from the study can be useful in the future for Online Travel Agencies (OTAs) to make better decision in dealing with their hoteliers particularly during the current Industrial Revolution 4.0 era. Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah 2018 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/36653/1/36653.pdf Saad, Ramli and Wan Mahamad, Wan Shahrul Aziah and Mohd Ghazalic, Nurul Azizah (2018) The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]. (2018) In: International Business & Management Academic Colloquium 2018. Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah, p. 9. ISBN 9789670314563
spellingShingle Telemarketing. Internet marketing
Marketing research. Marketing research companies. Sales forecasting
Saad, Ramli
Wan Mahamad, Wan Shahrul Aziah
Mohd Ghazalic, Nurul Azizah
The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
title The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
title_full The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
title_fullStr The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
title_full_unstemmed The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
title_short The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
title_sort influencing factors of hoteliers in malaysia to affiliate with certain online travel agencies (otas) / ramli saad ... [et al.]
topic Telemarketing. Internet marketing
Marketing research. Marketing research companies. Sales forecasting
url https://ir.uitm.edu.my/id/eprint/36653/