End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]

User satisfaction is considered one of the most important measures of information systems success the end-user computing satisfaction . Other than that end user satisfaction with an information system as the overall affective evaluation an end-user has regarding on experience related with the inform...

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Main Authors: Ghazali, Mohd Muzamir, Ahmad, Nur Atiqah, Ahmad Zamzury, Nur Farhana, Tajuddin, Nur Shawani
Format: Student Project
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/34793/
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author Ghazali, Mohd Muzamir
Ahmad, Nur Atiqah
Ahmad Zamzury, Nur Farhana
Tajuddin, Nur Shawani
author_facet Ghazali, Mohd Muzamir
Ahmad, Nur Atiqah
Ahmad Zamzury, Nur Farhana
Tajuddin, Nur Shawani
author_sort Ghazali, Mohd Muzamir
building UiTM Institutional Repository
collection Online Access
description User satisfaction is considered one of the most important measures of information systems success the end-user computing satisfaction . Other than that end user satisfaction with an information system as the overall affective evaluation an end-user has regarding on experience related with the information system. The end-user computing satisfaction instrument that developed by Doll and Torkzadeh in 1988 was used widely and also develop and validated an end user computing satisfaction (EUCS) instrument. It is included of five components as content, accuracy, format, ease of use and timeliness. This study is conducted to identify the satisfactory among user towards the use of e-BRIM application among Segamat citizen and also to investigate the elements that contribute to the user satisfaction. To measure the end-user satisfaction, the researcher also added the one element such as privacy. Moreover, this study also was conducted among the user in the Segamat citizen to examine the user satisfaction.
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format Student Project
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institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T23:01:48Z
publishDate 2014
recordtype eprints
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spelling uitm-347932020-11-02T03:39:06Z https://ir.uitm.edu.my/id/eprint/34793/ End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.] Ghazali, Mohd Muzamir Ahmad, Nur Atiqah Ahmad Zamzury, Nur Farhana Tajuddin, Nur Shawani Consumer satisfaction Information technology. Information systems User satisfaction is considered one of the most important measures of information systems success the end-user computing satisfaction . Other than that end user satisfaction with an information system as the overall affective evaluation an end-user has regarding on experience related with the information system. The end-user computing satisfaction instrument that developed by Doll and Torkzadeh in 1988 was used widely and also develop and validated an end user computing satisfaction (EUCS) instrument. It is included of five components as content, accuracy, format, ease of use and timeliness. This study is conducted to identify the satisfactory among user towards the use of e-BRIM application among Segamat citizen and also to investigate the elements that contribute to the user satisfaction. To measure the end-user satisfaction, the researcher also added the one element such as privacy. Moreover, this study also was conducted among the user in the Segamat citizen to examine the user satisfaction. 2014 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/34793/1/34793.pdf Ghazali, Mohd Muzamir and Ahmad, Nur Atiqah and Ahmad Zamzury, Nur Farhana and Tajuddin, Nur Shawani (2014) End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]. (2014) [Student Project] (Unpublished)
spellingShingle Consumer satisfaction
Information technology. Information systems
Ghazali, Mohd Muzamir
Ahmad, Nur Atiqah
Ahmad Zamzury, Nur Farhana
Tajuddin, Nur Shawani
End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]
title End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]
title_full End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]
title_fullStr End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]
title_full_unstemmed End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]
title_short End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.]
title_sort end user satisfaction of e-brim application among segamat citizen: an empirical study / mohd muzamir ghazali...[et al.]
topic Consumer satisfaction
Information technology. Information systems
url https://ir.uitm.edu.my/id/eprint/34793/