Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib

This study investigate a global measure for job satisfaction on the following four factors; communication, motivation, training and leadership skill. A survey was conducted to investigate either those factors are absolute contribute to the satisfaction of work environment and also their description....

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Main Author: Najib, Nurul Nadia
Format: Student Project
Language:English
Published: 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/30462/
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author Najib, Nurul Nadia
author_facet Najib, Nurul Nadia
author_sort Najib, Nurul Nadia
building UiTM Institutional Repository
collection Online Access
description This study investigate a global measure for job satisfaction on the following four factors; communication, motivation, training and leadership skill. A survey was conducted to investigate either those factors are absolute contribute to the satisfaction of work environment and also their description. The study was administered on 107 workers from every department. Findings were based on the informal responses from all the workers and also from data receive from year of 2008. The findings revealed that almost of the workers are satisfied with their job description and also gave full commitment with the organization. All four factors are related each other in order to improve in productivity and enhancing quality. Findings also could conclude that Employee Provident Fund staff with corporation from management side is using the four factors which are communication, motivation, training, and also leadership skill in order to ensure the job satisfaction from the employees. So there are few conclusion and recommendations for organization to make. Firstly, management need to always encouraging employee’s suggestions on how to be more improving in their task. Next, encouraging two-way communication with the management and also from employees itself in order to identify the needs needed by the employees to make them feel satisfy with the task provided for them. Lastly, provide constructive feedback because with positive feedback, it could create a good performance by both party and beside corporation from members too.
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spelling uitm-304622020-05-18T03:55:47Z https://ir.uitm.edu.my/id/eprint/30462/ Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib Najib, Nurul Nadia Communication Job satisfaction Employee motivation Training of employees. Employer-supported education This study investigate a global measure for job satisfaction on the following four factors; communication, motivation, training and leadership skill. A survey was conducted to investigate either those factors are absolute contribute to the satisfaction of work environment and also their description. The study was administered on 107 workers from every department. Findings were based on the informal responses from all the workers and also from data receive from year of 2008. The findings revealed that almost of the workers are satisfied with their job description and also gave full commitment with the organization. All four factors are related each other in order to improve in productivity and enhancing quality. Findings also could conclude that Employee Provident Fund staff with corporation from management side is using the four factors which are communication, motivation, training, and also leadership skill in order to ensure the job satisfaction from the employees. So there are few conclusion and recommendations for organization to make. Firstly, management need to always encouraging employee’s suggestions on how to be more improving in their task. Next, encouraging two-way communication with the management and also from employees itself in order to identify the needs needed by the employees to make them feel satisfy with the task provided for them. Lastly, provide constructive feedback because with positive feedback, it could create a good performance by both party and beside corporation from members too. 2009 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/30462/1/30462.pdf Najib, Nurul Nadia (2009) Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib. (2009) [Student Project] <http://terminalib.uitm.edu.my/30462.pdf> (Unpublished)
spellingShingle Communication
Job satisfaction
Employee motivation
Training of employees. Employer-supported education
Najib, Nurul Nadia
Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib
title Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib
title_full Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib
title_fullStr Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib
title_full_unstemmed Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib
title_short Job satisfaction and employees performance in a public service; a case study in Employee Provident Fund / Nurul Nadia Najib
title_sort job satisfaction and employees performance in a public service; a case study in employee provident fund / nurul nadia najib
topic Communication
Job satisfaction
Employee motivation
Training of employees. Employer-supported education
url https://ir.uitm.edu.my/id/eprint/30462/