The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel.

The issue of employees’ job satisfaction among public accounting professionals has become a very critical issue for employers as it might affect the quality, productivity, and sustainability of public accounting firms in today’s economy and business environment. Therefore, this research was attempte...

Full description

Bibliographic Details
Main Authors: Sze, Yin Koh, Tze, San Ong, Samuel, Adedeji Babatunji
Format: Article
Language:English
Published: Accounting Research Institute and UiTM Press, Universiti Teknologi MARA 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/29879/
_version_ 1848807353148768256
author Sze, Yin Koh
Tze, San Ong
Samuel, Adedeji Babatunji
author_facet Sze, Yin Koh
Tze, San Ong
Samuel, Adedeji Babatunji
author_sort Sze, Yin Koh
building UiTM Institutional Repository
collection Online Access
description The issue of employees’ job satisfaction among public accounting professionals has become a very critical issue for employers as it might affect the quality, productivity, and sustainability of public accounting firms in today’s economy and business environment. Therefore, this research was attempted to provide insights on the variables influencing job satisfaction. Besides that, this research paper was also aimed at exploring whether job satisfaction plays a role in mediating the relationship between the six factors, organizational commitment, and employees’ loyalty. For data collection, a structured questionnaire was developed and a total of 103 responses were received from accountants, auditors, tax advisors, consultants and secretaries. Furthermore, the four step regression analysis was employed in this study in order to evaluate the mediating role of job satisfaction. The results have revealed that all the six variables (remuneration, relations with supervisors & co-workers, job security, job promotion, management/leadership style, and organizational culture) are significant factors in explaining the job satisfaction among public accounting professionals. Moreover, the findings have also shown that job satisfaction significantly mediates not only the relationship between supervisors & co-workers and organizational commitment, but also the relationship between job security and employees’ loyalty. These results have provided insight for public accounting firms in overcoming the issues of job satisfaction among their employees.
first_indexed 2025-11-14T22:41:28Z
format Article
id uitm-29879
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:41:28Z
publishDate 2017
publisher Accounting Research Institute and UiTM Press, Universiti Teknologi MARA
recordtype eprints
repository_type Digital Repository
spelling uitm-298792020-04-09T16:14:28Z https://ir.uitm.edu.my/id/eprint/29879/ The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel. apmaj Sze, Yin Koh Tze, San Ong Samuel, Adedeji Babatunji Job satisfaction The issue of employees’ job satisfaction among public accounting professionals has become a very critical issue for employers as it might affect the quality, productivity, and sustainability of public accounting firms in today’s economy and business environment. Therefore, this research was attempted to provide insights on the variables influencing job satisfaction. Besides that, this research paper was also aimed at exploring whether job satisfaction plays a role in mediating the relationship between the six factors, organizational commitment, and employees’ loyalty. For data collection, a structured questionnaire was developed and a total of 103 responses were received from accountants, auditors, tax advisors, consultants and secretaries. Furthermore, the four step regression analysis was employed in this study in order to evaluate the mediating role of job satisfaction. The results have revealed that all the six variables (remuneration, relations with supervisors & co-workers, job security, job promotion, management/leadership style, and organizational culture) are significant factors in explaining the job satisfaction among public accounting professionals. Moreover, the findings have also shown that job satisfaction significantly mediates not only the relationship between supervisors & co-workers and organizational commitment, but also the relationship between job security and employees’ loyalty. These results have provided insight for public accounting firms in overcoming the issues of job satisfaction among their employees. Accounting Research Institute and UiTM Press, Universiti Teknologi MARA 2017-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29879/1/29879.pdf Sze, Yin Koh and Tze, San Ong and Samuel, Adedeji Babatunji (2017) The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel. (2017) Asia-Pacific Management Accounting Journal (APMAJ) <https://ir.uitm.edu.my/view/publication/Asia-Pacific_Management_Accounting_Journal_=28APMAJ=29.html>, 12 (2). pp. 129-156. ISSN 2550-1631
spellingShingle Job satisfaction
Sze, Yin Koh
Tze, San Ong
Samuel, Adedeji Babatunji
The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel.
title The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel.
title_full The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel.
title_fullStr The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel.
title_full_unstemmed The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel.
title_short The impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in Malaysia / Sze Yin Koh, Tze San Ong and Adedeji Babatunji Samuel.
title_sort impacts of physical, psychological, and environmental factors on employees job satisfaction among public accounting professionals in malaysia / sze yin koh, tze san ong and adedeji babatunji samuel.
topic Job satisfaction
url https://ir.uitm.edu.my/id/eprint/29879/