Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]

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Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]

The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...

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Bibliographic Details
Main Authors:	Abdullah Suhami, Muhamad Zulhelmi, Abdul Talib, Salim, Bachok, Sabaianah, Mohd Saleh, Maria
Format:	Article
Language:	English
Published:	Universiti Teknologi MARA Selangor 2018
Subjects:	Transportation (General works). Communication and traffic Urban transportation
Online Access:	https://ir.uitm.edu.my/id/eprint/29261/

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