Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]
The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi MARA Selangor
2018
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/29261/ |