A study on E-Government services in MYEG Services Berhad: customer perception of E-Government services quality / Ida Dayana Md Zin

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A study on E-Government services in MYEG Services Berhad: customer perception of E-Government services quality / Ida Dayana Md Zin

Purpose The purpose of this paper is to study on how MYEG Services Berhad responds towards delivering the service quality to the public. Researcher has signaled the need for Service Quality framework and model of initiatives to explore ways in which strategic service quality can be integrated into b...

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Bibliographic Details
Main Author:	Md Zin, Ida Dayana
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2009
Subjects:	Perception Consumer satisfaction Administrative agencies. Politicians
Online Access:	https://ir.uitm.edu.my/id/eprint/25021/

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