Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.]
Malaysia is known as one of the top Islamic tourism destinations especially among Muslim Middle East tourists. Various services and halal food offered serve as the main attractions. Although foodservice companies today are growing abundantly, the number of Halal certified restaurants is still limite...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Faculty of Hotel and Management, Universiti Teknologi MARA, Selangor, Puncak Alam Campus
2017
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/19516/ |
| _version_ | 1848804791885496320 |
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| author | Razali, Nor Ellyna Ungku Zainal, Ungku Fatimah Othman, Mohhidin Mohamad, Siti Fatimah |
| author_facet | Razali, Nor Ellyna Ungku Zainal, Ungku Fatimah Othman, Mohhidin Mohamad, Siti Fatimah |
| author_sort | Razali, Nor Ellyna |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Malaysia is known as one of the top Islamic tourism destinations especially among Muslim Middle East tourists. Various services and halal food offered serve as the main attractions. Although foodservice companies today are growing abundantly, the number of Halal certified restaurants is still limited. Hence, the factors that motivates restaurant in obtaining halal certification and implementing halal management system in the foodservice industries need to be explored. Using a qualitative approach, 15 semi-structured interviews were carried out with halal executives, managers or supervisors from halal certified restaurants. The recorded interviews were transcribed, translated and coded for analysis using Atlas.ti version 7 to identify themes and patterns in the data. The finding of this research shows the customer
demand, marketing benefits, external support and pressure, top management commitment and product safety and quality are the motivation factors in implementing halal certificate. This study provides a recent view and knowledge on motivation for implementing halal management system in restaurant industries. |
| first_indexed | 2025-11-14T22:00:46Z |
| format | Article |
| id | uitm-19516 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:00:46Z |
| publishDate | 2017 |
| publisher | Faculty of Hotel and Management, Universiti Teknologi MARA, Selangor, Puncak Alam Campus |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-195162018-03-12T00:33:20Z https://ir.uitm.edu.my/id/eprint/19516/ Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.] jthca Razali, Nor Ellyna Ungku Zainal, Ungku Fatimah Othman, Mohhidin Mohamad, Siti Fatimah Food industry and trade. Halal food industry. Certification Malaysia is known as one of the top Islamic tourism destinations especially among Muslim Middle East tourists. Various services and halal food offered serve as the main attractions. Although foodservice companies today are growing abundantly, the number of Halal certified restaurants is still limited. Hence, the factors that motivates restaurant in obtaining halal certification and implementing halal management system in the foodservice industries need to be explored. Using a qualitative approach, 15 semi-structured interviews were carried out with halal executives, managers or supervisors from halal certified restaurants. The recorded interviews were transcribed, translated and coded for analysis using Atlas.ti version 7 to identify themes and patterns in the data. The finding of this research shows the customer demand, marketing benefits, external support and pressure, top management commitment and product safety and quality are the motivation factors in implementing halal certificate. This study provides a recent view and knowledge on motivation for implementing halal management system in restaurant industries. Faculty of Hotel and Management, Universiti Teknologi MARA, Selangor, Puncak Alam Campus 2017-09 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/19516/7/AJ_NOR%20ELLYNA%20RAZALI%20JTHCA%20B%2017.pdf Razali, Nor Ellyna and Ungku Zainal, Ungku Fatimah and Othman, Mohhidin and Mohamad, Siti Fatimah (2017) Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.]. (2017) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29.html>, 9 (2). pp. 1-12. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/ |
| spellingShingle | Food industry and trade. Halal food industry. Certification Razali, Nor Ellyna Ungku Zainal, Ungku Fatimah Othman, Mohhidin Mohamad, Siti Fatimah Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.] |
| title | Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.] |
| title_full | Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.] |
| title_fullStr | Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.] |
| title_full_unstemmed | Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.] |
| title_short | Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.] |
| title_sort | halal management system in restaurant operation : identifying the motivational factors / nor ellyna razali...[et al.] |
| topic | Food industry and trade. Halal food industry. Certification |
| url | https://ir.uitm.edu.my/id/eprint/19516/ https://ir.uitm.edu.my/id/eprint/19516/ |